Returns & Exchanges

At Clocks and Colours, we stand by the craftsmanship of our heavy-metal inspired jewelry and want you to be fully satisfied with your purchase. If your piece isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original Clocks and Colours packaging to ensure they are protected during transit.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy while our team processes your refund or replacement.